That’s why having a clear and attention-grabbing subject line for your past-due invoice email is important. With so many emails flooding our inboxes every day, it can be tough to get your message noticed. If they’re having trouble making payments, offer an alternative, like splitting up the payments or extending the due date. Get to the point and avoid beating around the bush. Include the invoice number and date, so there’s no confusion about what they’re being asked to pay. Be clear about what is owed and when payment is due.This isn’t the time to get emotional or angry-that will only make the situation worse. Past-Due Email Etiquetteīefore jumping into sample language for your past-due invoice email, it’s important to understand a few key etiquette rules: If you’re unsure what to say, don’t worry-we’ve got you covered. The sooner you reach out, the better your chance of getting paid quickly. If replying to your existing email thread doesn’t work, it’s time to follow up with a separate email. It’s best to do this as part of your initial email thread, so that everything is in one place. The first step is to send a follow-up email as soon as the payment is late. With 49% of invoices ending up overdue, following up with your clients is crucial to keeping your business afloat. But you’ve delivered the work and you deserve to be paid. How to Write a Past Due Invoice Email (With Samples)Īsking for money (even when you’re owed) can be a challenging topic to bring up. This will help ensure that your invoice doesn’t get lost in the shuffle and that you’re able to get paid in a timely manner. It’s always best to err on the side of sooner rather than later. The best time to send a past-due invoice email will vary depending on your individual situation and the payment terms that you’ve agreed upon with your client. Sending a past-due invoice email can effectively get your client’s attention and prompt them to take action. This type of email is also sometimes called a late payment notice or an overdue invoice email. What is a Past Due Invoice Email?Ī past-due invoice email is a reminder message you send to a client who hasn’t paid their invoice within the agreed-upon timeframe. We’ll even provide sample email language to ensure your communication is clear and effective. In this article, we’ll give you some tips on how to write a past-due invoice email that will help you get paid faster. It can be tricky to get the wording just right, but with a little bit of guidance you can easily craft a message that gets your clients to pay up. In fact, 54% of businesses are currently experiencing delays in payments due to pandemic-related challenges. How to Write a Past Due Invoice Email (& Deal with Ghosting)Īs a freelancer or business owner, chances are you’ve had to send at least one past-due invoice email or payment reminder.
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